Here you will see our standard contract and our policies.
Policy for each tour:
1 The company requires non-refundable deposits to be paid as per tour in a timely manner. By paying a deposit you are agreeing to the terms and conditions of the Company.
2 Our tours are all based on double occupancy. There will be an additional supplement for single travelers which will depend on tour taken.
3 Payment for deposit will hold your place, final balance payment will be 60 days before the start of your choice of tour.
4 Installment plans are available for anyone who would like to avail of them.
5 Travel insurance is something that the company strongly suggests all clients purchase to protect their travel investment.
6 Due to limited capacity on coaches, there is a limit of one suitcase per passenger.
7 Participants are responsible for all their property, luggage, backpacks, phone's, laptops etc.
8 The company tour guide will give all participants phone no's of tour guides and driver at the start of the trip or in an email before the start of the trip, it is vital that you keep these in a safe place.
9 At the start of each day your tour guide will tell you what time you should be ready, or to be on the bus for the next day's journey, it is up to you to contact your guide if you missed announcements on times.
10 There is a cancellation fee for participants who cancel within 90 days of the start of trip. Please see contract.
11 Some of our trips require walking over stoney roads and pathways, it is advised to always bring strong waterproof walking shoes, and waterproof/windproof outer coats/jackets also.
12 We also advise all participants to let us know of food allergies they have.
13 Each participant is responsible for their baggage being brought from the Coach to their accommodation except in the case where the company have booked porterage. The group will be advised where porterage will take place.
14 Conditions, availability, or contractual obligations may warrant for dates, venues, lodging, talent/celebrity headliners/hosts/guests. Ambassadors, tour guides or transportation modes to be changed or cancelled. It is our intent and obligation, within the best of our ability, to substitute and /or accommodate equal or enhanced alternatives. We will not refund any deposits or payments towards the tour due to these conditions.
15. Conditions, availability, or contractual obligations may warrant for dates, venues, lodging, talent/celebrity headliners/hosts/guests. Ambassadors, tour guides or transportation modes to be changed or cancelled. It is our intent and obligation, within the best of our ability, to substitute and /or accommodate equal or enhanced alternatives. We will not refund any deposits or payments towards the tour due to these conditions.
Sample of standard Contract.
Secret Ireland Tours , LLC
Full name of Participant__________________________________________________________
Male___ Female____ Valid Passport ____ Yes____No Date of birth____________
Emergence Contact Name:____________________________Phone_____________________
Tour Name: ……………………………………………..(“the tour”)
THIS AGREEMENT is entered this________day of__________,2020, by and
Secret Ireland Tours, LLC (“the Company”) and
1 In exchange for the Company’s providing a tour guide and arrangement of certain tour services, i.e., accommodations, bus travel, event scheduling, and pre-payment of certain expenses, Participants agrees as follows:
2 Participant to pay the sum of $.... deposits for this trip by ……..and will pay balance for ……….per person sharing or ……….for single traveler in full by………, or installments of ……. be paid by the…………………………………... . If you are a single traveller you pay an extra supplement on……….
3 Payments may be made in Cash, personal check, money order, bank draft, or cashier’s check. please go to your preferred tour page and book by clicking on the green button, it will bring you into to a webpage that will enable you to pay online there,
4 To secure Participant’s place on this tour, $.....deposit must be paid as soon as possible and is non- refundable. Participant’s final payment is non-refundable, except that it may be refunded for a period of 7 days after made, i.e., but only in the event of provable medical emergence. No refund will be made for any Participant starting but not completing the tour. This tour is dependent on 20 people going.,
5 Participants must make cancellations in writing as follows:
Via email to:
Via U.S. mail to:
Secret Ireland Tours LLC
P.O. Box 75059
Cancellations will be effective on the date received by the Company.
6 All trip members are required to complete, sign and return contracts on paying deposit or shortly there after. Please note that altering the contract will render it invalid.
7 The Company strongly encourages each Participant to consider the purchase of insurance to cover the following risks while on tour: medical, surgical, and dental expenses, additional expenses, loss of luggage, loss of money, personal accident, and personal liability.
We recommend that you purchase a travel insurance protection plan to help protect you and your travel investment against the unexpected. For your convenience, we offer Travel Insurance through Travelex Insurance Services. For more information on available plans on or to enroll, contact Travel Insurance Services at 800-228-9792and reference location no 17-0074.
Travelex Insurance Services, INc CA agency Licence#oD10209. Travel Insurance is underwritten by Berkshire Hathaway Specialty Insurance Company, NAIC #22275 55Y
8 Participant warrants that he / she is ready, willing, and able to physically and mentally participate in this tour. Further, Participant knowingly and voluntarily assumes each risk related in any way to my participation.
9 Conditions, availability, or contractual obligations may warrant for dates, venues, lodging, talent/celebrity headliners/hosts/guests. Ambassadors, tour guides or transportation modes to be changed or cancelled. It is our intent and obligation, within the best of our ability, to substitute and /or accommodate equal or enhanced alternatives. We will not refund any deposits or payments towards the tour due to these conditions.
10 Participant understands that there are unavoidable and unforeseeable risks in travel, including but not limited to: criminal activity, war, terrorism, public health risks, pandemics, property loss or damage, physical or emotional injury, and death. Participant acknowledges that Participant has independently reviewed and assessed said risks.
Knowing these risks, and in consideration of being permitted to participate in the Company’s tour, Participant agrees on behalf of himself or herself, his or her family, heirs, and personal representative(s) to assume all the risks and responsibilities surrounding participation in the Company’s tour. To the maximum extent permitted by law, Participant releases, holds harmless, and indemnifies the company, its employees and agents, from and against any present or future claims, loss, or liability for injury to person or property, which Participant may surer, or for which Participant may be liable to any other person or entity, during participation in the Company’s tour, including periods in transit to and from the tour.
11 Participants are responsible for all of their belongings, luggage, phone’s, backpacks etc.
12 Participants will be told every evening what time we must be on the bus the next morning, if for any reason you do not hear the announcement it will be your responsibility to contact your tour guide to find out this info. Tour Guide’s phone no’s will be given to everybody at the beginning of the tour.
13 Participant hereby releases, waives, discharges, and covenants not to sue the Company, its employees and agents (heareinafter “Releasees”) from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or relating to any loss, damage, or injury, including death, that may be sustained by me or done to my property while on tour with the Company. Participant voluntarily assumes full responsibility for any risks of loss or damage to property as a result of participating in the Company’s tour, and further agrees to save and hold harmless the Releasees from any loss, liability, damage, or costs they may incur during travel on the tour. It is Participant’s express intent that this Release shall bind his/her family members and spouse, if Participant is alive, and his/her heirs, assigns, and personal representative, if deceased, and shall be deemed as a Release, Waiver, Discharge, and Covenant Not to Sue the above named Releasees.
14 Smoking is not permitted in hotel rooms, on coach , or during group meals, and otherwise, as local law dictates.
15 Children under 18 must be accompanied by and room with a parent or guardian.
16 If a Participant’s behavior during the tour becomes incompatible with the safety, comfort, or convenience of other participants, the Company has the exclusive right and discretion to expel that participant from the tour at any time, without complaint or claim from the Participant or any other Participant.
17 While highly unlikely, the Company may cancel a tour due to unforeseen circumstances. In such an event, your payment less deposits to Company will be refunded to you with 14 days after cancellation. The Company will have no further obligation to Participants whatsoever, including costs or fees relating to the insurance or cancellation of airline tickets, or any other travel reservations no made by the Company.
Secret Ireland Tours, LLC Participant
By: Mai Hernon ___________________________________
Mai Hernon, Owner